Q1: What are your terms of payment?
A: T/T 40% as deposit, and 60% before delivery. We will provide photos of the products and packages before final payment.
Q2: What is your typical delivery time?
A: Generally, it takes 10 to 15 days after receiving your advance payment, depending on the order specifics.
Q3: Can you produce glass according to specific samples?
A: Yes, we can produce by your samples or technical drawings, including building custom molds and fixtures.
Q4: What is your sample policy?
A: We can supply samples if parts are in stock, though customers cover the sample and courier costs.
Q5: Do you test goods before delivery?
A: Yes, we conduct 100% testing before delivery to ensure the highest quality standards.
Q6: How do you ensure long-term business relationships?
A: We maintain consistent quality and competitive pricing while treating every customer as a friend with sincere service.