❓ Frequently Asked Questions
What is your minimum order quantity (MOQ)?
Usually our order quantity is 50 pieces. However, we do accept a lower number for trial orders to help you test the market.
Can I request samples before placing a bulk order?
Yes, we usually provide existing samples for free. For custom designs or specific sizes, a small sample fee may apply, which is refundable once the order reaches a certain amount.
How long is the sample lead time?
Existing samples take 1-2 days. For custom designs or specific Pantone colors, the lead time is approximately 5-8 days.
What is the standard production lead time?
For the minimum order quantity (MOQ), production typically takes between 7 to 15 days.
What are the available shipping options and costs?
For small quantities, we recommend courier services for speed and convenience. For bulk orders, shipping by sea is recommended to minimize your costs.
What file formats are required for custom designs?
Our professional design team can work with JPG, AI, CDR, or PDF formats to create artwork for molds or screen printing.
AGS Glass
