?
Frequently Asked Questions
What is your minimum order quantity (MOQ)?
Usually our order quantity is 10 sets. However, we accept a lower number for trial orders.
Can I request samples?
Of course. We usually provide existing samples for free. A small fee may apply for custom designs or sizes, which can be refunded if the order reaches a certain amount.
How long is the sample lead time?
For existing samples, it takes 1-2 days. For custom designs or Pantone colors, it typically takes 5-8 days.
What is the production lead time?
The minimum order quantity typically takes between 7 to 15 days for production.
What are the recommended shipping methods?
To save costs and receive goods sooner, we recommend courier for small amounts. For large volume orders, sea freight is recommended.
What file formats are needed for custom designs?
We have professional designers and can accept JPG, AI, CDR, or PDF formats to create artwork for molds or printing.
AGS Glass
