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Frequently Asked Questions
Q1: Do you support customized products?
A: Sure, based on more than 15 years of industry experience, our company has strong R&D and manufacturing capabilities to provide OEM/ODM services.
Q2: How long does it take to develop a new product?
A: Using unique 3D printing and polymer composite material technology, we can shorten the development cycle of new products to as little as 1 month.
Q3: What is the lead time for orders?
A: Generally 25-35 days after receiving the deposit. We manage four complete processes: body manufacturing, painting, welding, and assembly.
Q4: What are your terms of payment?
A: T/T 30% as deposit, and 70% before delivery. Other payment terms can be discussed on a case-by-case basis.
Q5: How about the warranty term?
A: 1 year warranty for the whole vehicle and 5 years warranty for the lithium battery. We can extend the warranty period according to your needs.
Q6: Do you test all your goods before delivery?
A: Yes, we perform 100% testing before delivery. We use core components from automotive-grade suppliers to ensure excellent performance and durability.